How to Work With an Insurance Adjuster During a Claim

Daniel Giungi
Oct 13, 2026By Daniel Giungi

Working with an insurance adjuster is a key part of navigating a home insurance claim in Connecticut. Whether you’re dealing with fire, water, or storm damage in West Hartford or Hartford County, understanding this process helps reduce stress and delays.

What the Adjuster Does
An adjuster evaluates the damage, determines coverage, and helps guide the claim process. Their assessment directly impacts what expenses—including temporary housing—are covered.

Communication is Key
Be clear, organized, and responsive. Document everything and keep records of conversations and approvals.

Housing Coordination
If your home is uninhabitable, your adjuster may approve temporary housing. In many cases, you can choose your own housing provider, especially if it meets reasonable cost and livability standards.

SlateHaven regularly works with residents and placement partners to provide furnished housing that aligns with insurance requirements while offering a more comfortable alternative to hotels.

If you need help securing housing during a claim, you can submit a request here.